What is ITIL project management?

The Office Bantomime Team -

Projects are one method for introducing important changes into an organisation, and they can be characterised as temporary structures built with the aim of producing one or more outputs (or products) in accordance with an agreed-upon business case. For more sophisticated elements of change, they may be a stand-alone effort or part of a wider programme, in collaboration with other interconnected projects. Even stand-alone projects, however, should be examined within the context of the organization's project portfolio.

There are various techniques to project delivery, with the waterfall  and Agile methodologies being the most common:

The waterfall method

The waterfall technique is a sequential and linear development methodology with specific objectives for each step of development.

The waterfall method works best in contexts where the needs are known ahead of time (and are unlikely to change dramatically), and where the work definition is more essential than the speed of delivery.

The agile method

The Agile technique works best when requirements are unknown and expected to change fast over time (for example, when business needs and priorities change), and when speed of delivery is frequently emphasised over accurate requirement clarity.

Successful project management is critical because the company must balance the requirement to:

sustain present business operations effectively and efficiently; and adapt those business operations in order to change, thrive, and compete in the market.

Its products and services are always being improved.

This balance between projects and ''business as usual'' has the potential to affect a variety of areas, including resources (people, assets, finances), service levels, customer relationships, and productivity, and thus the organization's capacity and capability must be considered as part of its project management approach.

Projects are dependent on the actions of individuals both within the project team and throughout the company. Even the best project strategy is useless if the proper individuals are not involved at the right moment. Because many project team members will be seconded from business operations on a full- or part-time basis, the relationship between the project and the organisation must also be examined.

  • Plan With strategies and tools, project management aids strategic and tactical planning.
  • Improve Because many improvement initiatives are vast and complex, project management is an appropriate approach for managing them.
  • Engage Stakeholder engagement is critical to the successful completion of any project. Stakeholder management tools and procedures are provided by project management to the organisation.
  • Design and Transition Design of a practice or service can be managed as a project or as an iteration within a bigger project; certain transitions are the same.
  • Obtain/build Obtaining new resources, as well as development and integration, are typically done as projects. This activity can benefit from a variety of project management strategies.
  • Provide and support To guarantee that business as usual is not jeopardised, the design, transition, and transfer to internal or external service consumers for operational management must be effectively planned and performed. This is ensured by the project management practice.